FAQ

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If you are unable to find the support you need here, please submit a support ticket or email us at admin@oliveknits.com for assistance.
Mon, Dec 16, 2024 at 12:40 PM
I'm looking for the source of an item I saw in one of your books or patterns. Can you tell me where to buy one like it?
When possible, sources for accessories or other photo props are provided in the pattern or resources at the back of the book. If no source is listed for the...
Mon, Dec 16, 2024 at 12:40 PM
I'm MAD! I'm FRUSTRATED! I'm UPSET!
Hi, there! We're Marie, Carlee and Jessica  - we're real people here reading your message. We work really hard behind the scenes to support our knit...
Wed, Jan 19, 2022 at 10:24 AM
I'm trying to sign up for Knit Camp, but I can't find a place to enter the coupon code.
To use a coupon code to sign up for Knit Camp, you must create your account on the WEB APP (not the iPhone or Android app) first. The App Store and Google P...
Mon, Dec 16, 2024 at 12:41 PM
Not receiving emails
If you are not receiving your Olive Knits newsletter, please check your spam folder. You may also want to contact your internet service provider to let ...
Mon, Dec 16, 2024 at 12:41 PM
Olive Knits Newletter
The best way to get up-to-date information about what is going on is to subscribe to the Olive Knits Newsletter at https://www.oliveknits.com/newsletter/
Mon, Dec 16, 2024 at 12:42 PM
Where do I find my pattern downloads?
Here is a direct link to your pattern Downloads on OliveKnits.com — https://www.oliveknits.com/my-account/downloads/  Your Downloads can also be found b...
Mon, Dec 16, 2024 at 12:42 PM
Where do I find the student lounge?
The Olive Knits Student Lounge on Facebook is open to anyone who purchases or has purchased a pattern, class, workshop or product from OliveKnits.com. You c...
Wed, Jun 2, 2021 at 2:43 PM