Olive Knits Help Desk
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Can you please place my pattern in my Ravelry library?
How can I order wholesale books?
How do I login?
How do I print or save a pattern from OliveKnits.com?
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Your OliveKnits.com Account
Changing account details
How do I reset my OliveKnits.com password
Patterns not showing in downloads/account
How do I use a pattern coupon code on Ravelry?
How to use a coupon on OliveKnits.com
My coupon code doesn't work.
Classes & Workshops
Why can't I access the Stash Sprint class I purchased?
Where do I find classes and workshops?
Logging in to Thinkific
I need help picking up stitches.
I can't find Thinkific or my classes/workshops
Can I gift a Knit Camp subscription?
Do you have gift cards?
Appearances & Teaching
Can Marie teach for my knitting guild?
I'd like to have Marie teach at my shop or event.
Finding videos on Facebook
How do I find Marie's Facebook live videos?
When is Marie live on Facebook?
Knit Camp at the Coast Retreat
What if I can't attend live the Retreat live? Will it be recorded?
Retreat Dashboard Drop-Down Menu Missing
Can I use the same size needle as my sweater body on my lower ribbing?
Closing the Cast On Gap
Do I really need to block?
Figuring out sleeve length
Help! I think I dropped a stitch. Can you help me?
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Can I Get a Printed Copy of the Digital Pattern I Ordered?
Can you help me change the neckline of this pattern?
Help! I need someone to assist me RIGHT NOW. It's an emergency! Can someone help me?
How do I know if there's an update to the pattern?
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What pins do you use for blocking?
Where is the Stitch Pattern Practice file for Fireworks? Where is the Stitcheroo?
I’m knitting Fireworks and my gauge is 21 stitches in 4 in/10 cm. Which size should I choose if I am between sizes? And what size will my sweater be if I’m knitting it at a different gauge?
Jump between sizes. Is there a missing size in Fireworks?
I need help with the Fireworks stitch pattern
The yardage is different on the pattern than in the preorder - what size should I make? Which details are correct?
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What is Creel Stitch?
Where can I learn more about Creel Stitch?
Where can I find Creel Stitch patterns?
Is there errata for the book Knit Shawls & Wraps in 1 Week?
Is there errata for the book Seamless Knit Sweaters in 2 Weeks?
Is there an errata for Vivi?
Is there an errata for Brookings Crew?
Is there errata for Knit a Little?
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Where can I purchase the 2022 4 Day KAL pattern Sailaway?
What type of yarn should I use for Sailaway and how much do I need?
What size Sailaway or Coastal Grandma sweater should I make?
What needle size should I use to cast on Sailaway or Coastal Grandma?
Can I customize my cardigan?
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Knit Camp Support
Can I connect with other members of the community?
Can I delete posts?
Following and Post Notification in Knit Camp App
How do I change my profile photo?
How do I join Knit Camp?
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How do I log out of the app?
How do I update my email address or other information?
How can I see my Knit Camp account information?
How do I know when my Knit Camp account expires?
I cannot login to my account.
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Patterns & Coupons
Coupons for Knit Camp members
Where do I find my past Knit Camp patterns?
Where do I find my Knit Camp pattern coupons?
How do I get my monthly free pattern?
I'm in Knit Camp. Can I use my coupon codes to add patterns to my Ravelry library?
How do I know if a live stream is happening?
Can I watch the live stream full screen?
Can I ship to a different address?
Damaged or missing order
I am trying to place an order and it won't go through.
My order hasn't arrived
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When will my order ship?
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