Olive Knits Help Desk

To log out you can go to your profile page by clicking on your user name in the menu and then clicking 'Settings'. You will then see an option to lo...

Go to http://knitcamp.oliveknits.com/ and once logged in, click on the hamburger menu (stacked lines) on the right to open it, then click the gear icon &quo...

To update your credit card, login to Subscription Management here. You can change your billing details, including credit card information via this link.

If purchased via the Web: Go to Subscription Management here. Once logged in, this is where you can cancel your subscription, change billing details, and up...

To check your Knit Camp expiration date: Go to Subscription Management here. If you need further assistance, please email admin@oliveknits.com. 

If you are having trouble logging in to your Knit Camp account, please double-check that you are entering the correct email address first. We often find ...

In order to renew your Knit Camp membership, it must first expire. (If you need to know your expiration date, please submit a ticket.) Once expired, you can...

Yes. First, you will need to cancel your current plan. (See how to cancel your subscription here in the FAQ.) After you’ve canceled your subscription, when ...

Yes. Memberships to the Knit Camp App will automatically renew with the method of payment on file. If you have a coupon code attached to your membership, it...

To cancel your Knit Camp membership, you will need to access your subscription through the same platform you signed up on (website, App Store or Google Play...