Can you please place my pattern in my Ravelry library?
Great question! Patterns purchased or downloaded through OliveKnits.com are stored in your Olive Knits download library so that you can access them again an...
Wed, Jun 30, 2021 at 9:42 AM
Can't login
Many login issues are caused by email addresses being entered incorrectly when you registered your account, such as using a comma instead of a period, or &q...
Mon, Jul 26, 2021 at 12:22 PM
How can I order wholesale books?
For wholesale book inquiries, please contact Sommer Street Associates (U.S.) or Julie Asselin (Canada). For more information, see https://www.oliveknits...
Wed, May 4, 2022 at 9:34 AM
How do I login?
You can log in to OliveKnits.com by clicking on the person icon on the top menu (see image below) If you are looking to log in to Knit Camp, go here: ...
Thu, Jul 1, 2021 at 2:21 PM
How do I print or save a pattern from OliveKnits.com?
See the following directions on how to print and/or save your pattern purchased from OliveKnits.com when using a mobile device (iPhone, Android, iPad, tabl...
Mon, Jun 13, 2022 at 10:07 AM
How to slow down a video to help make learning easier
When watching a Vimeo video you can slow down the speed if this helps while learning. In the video, click on the wheel cog to choose a slower speed. (NO...
Thu, Jul 8, 2021 at 2:38 PM
I am having difficulty accessing Zoom
If you are having difficulty accessing a Zoom meeting or webinar, here are a few helpful tips. First, please be sure you are accessing the Zoom meeting from...
Fri, Sep 17, 2021 at 8:14 AM
I am having technical problems with the app or website.
If you are having technical problems with the Knit Camp app or website, please submit a help ticket with the and provide the following information so we can...
Wed, Jun 30, 2021 at 10:26 AM
I can't find the pattern I purchased on Ravelry. Where is my Ravelry pattern?
Questions about purchases made through Ravelry should be directed to Ravelry. Often you will find your downloads in your Ravelry library or links to your p...
Tue, Jun 29, 2021 at 2:16 PM
I need to talk to someone
If you are unable to find the support you need here, please submit a support ticket or email us at admin@oliveknits.com for assistance.
Fri, Jun 4, 2021 at 3:57 PM