If you are having technical problems with the Knit Camp app or website, please submit a help ticket with the and provide the following information so we can assist you —

  • Type of problem - availability, performance, or other error.
  • Where are experiencing the issue? (Olive Knits website, the Knit Camp App, etc...)
  • Frequency – Is the issue intermittent or constant?
  • When did you first notice this issue?
  • Please provide your browser (Google Chrome? Safari?Firefox? etc...)
  • Type of device that you were using when the issue was experienced (iPhone, Android, iPad, laptop, MacBook, etc...)
  • Whether it occurs on other types of browsers or devices.
  • Screenshot(s) of the problem or error, if applicable.
  • Steps that can be followed to reproduce the issue