If you are having technical problems with the Knit Camp app or website, please submit a help ticket with the and provide the following information so we can assist you —
- Type of problem - availability, performance, or other error.
- Where are experiencing the issue? (Olive Knits website, the Knit Camp App, etc...)
- Frequency – Is the issue intermittent or constant?
- When did you first notice this issue?
- Please provide your browser (Google Chrome? Safari?Firefox? etc...)
- Type of device that you were using when the issue was experienced (iPhone, Android, iPad, laptop, MacBook, etc...)
- Whether it occurs on other types of browsers or devices.
- Screenshot(s) of the problem or error, if applicable.
- Steps that can be followed to reproduce the issue