Olive Knits Help Desk

When you are checking out, there is a box that you can check that says: "Ship to a different address?" Click on that and enter the shipping addres...

If you receive a damaged item or your order goes missing and is not delivered, please submit a ticket for assistance. Please do keep in mind that, due to on...

Thank you for wanting to make a purchase from Olive Knits! If your order will not go through, please be sure you are completing all required information on ...

We ship packages within 2-4 business days after receiving your order (sometimes sooner!). However, sometimes there are shipping delays (with USPS or UPS) th...

Your order will say PENDING until we print the label for your shipment. NOTE: VIP attendance for the Knit Camp at the Coast retreat swag will not shi...

Please note that all sales, workshops and Knit Camp dues are subject to our Terms and Conditions, and - per those terms - we do not offer refunds. Howev...

You can find your Olive Knits orders here — https://www.oliveknits.com/my-account/orders/