Your order

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Can I ship to a different address?
When you are checking out, there is a box that you can check that says: "Ship to a different address?" Click on that and enter the shipping addres...
Wed, Jun 2, 2021 at 2:05 PM
Damaged or missing order
If you receive a damaged item or your order goes missing and is not delivered, please submit a ticket for assistance. Please do keep in mind that, due to on...
Fri, Jun 4, 2021 at 3:53 PM
I am trying to place an order and it won't go through.
Thank you for wanting to make a purchase from Olive Knits! If your order will not go through, please be sure you are completing all required information on ...
Wed, Jun 23, 2021 at 8:52 AM
My order hasn't arrived
We ship packages within 2-4 business days after receiving your order (sometimes sooner!). However, sometimes there are shipping delays (with USPS or UPS) th...
Wed, Jun 16, 2021 at 1:44 PM
Order Pending
Your order will say PENDING until we print the label for your shipment. NOTE: VIP attendance for the Knit Camp at the Coast retreat swag will not shi...
Sun, Aug 8, 2021 at 12:05 PM
Please note that all sales, workshops and Knit Camp dues are subject to our Terms and Conditions, and - per those terms - we do not offer refunds. Howev...
Tue, Jan 2, 2024 at 11:37 AM
Where can I find my order information?
You can find your Olive Knits orders here — 
Wed, Jun 16, 2021 at 1:46 PM