Your Account

Questions about your account

Changing account details
Update your account details like name, email address, phone number or address, anytime by following these steps: Sign in to your account...
Wed, May 4, 2022 at 10:26 AM
Forgotten password
In case you have forgotten your password, click here and follow the instructions.
Mon, Oct 24, 2022 at 8:43 AM
How do I reset my password
If you are having trouble accessing your account and need to reset your password, you can request a link to do so here: https://www.oliveknit...
Wed, Jul 7, 2021 at 5:09 PM
International Duties and Fees offers digital patterns and standard shipping purchases here.  International Buyers Please Note: As the buyer, you are responsible for pa...
Wed, Feb 7, 2024 at 10:43 AM
Patterns not showing in downloads/account
Sometimes customers inadvertently create more than one account, with some purchases tied to one account and some purchases tied to another. If you know you ...
Fri, Jun 4, 2021 at 2:23 PM